FAQs

There is a lot to think about when it comes to arranging a care home place. Below is a list of the questions we’re frequently asked by those looking for care for themselves or a loved one. We hope you find these helpful and informative, and remember, we are always happy to provide any additional information you might need.

When is it time for care?

How do I know when my parent needs a care home? A parent may need a care home if they…

What is daily life like in a care home

What is daily life like in a care home? Daily life in a care home includes regular meals, personal care,…

Where we are

Where are your homes and is there parking on-site for visitors? Abbey Lea Care Home is easy to find as…

What happens to your home…

What happens to the house when someone goes into a care home? If someone moves permanently into a care home,…

UK Care Home Costs

How much does a care home cost in the UK? Care home costs in the UK vary significantly, but for…

Activities at our care homes

What activities do you offer in your homes? We like to offer a range of activities which provide different types…

Weekly fees include…

What is included in weekly home care fees? Our weekly fees include all household expenses, catering, laundry and basic toiletries,…

What care fees cover

What is included in home care fees? Care home fees usually include accommodation, meals, personal care, laundry, housekeeping, activities, and…

Our approach to recruitment

How do you ensure you employ the right kind of people? When we’re recruiting for positions within our homes, we…

Local authority care funding

Does the local authority help pay for care homes? Yes, local authorities may contribute to care home fees following a…

Visiting Ochre

When are visitors welcome in the homes? We warmly welcome visitors for our residents at any time, however we kindly…

Resident’s religious beliefs

How do you support residents to follow their religious beliefs? We will support you to practice your faith according to…

The types of care we offer

What type of care does Ochre Care provide? Our care services include residential care, short-term stays, and dementia-specific care. Our…

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Improving our service

How do you obtain feedback to improve your service? We regularly seek feedback from our residents, friends and families, staff,…

Terminal illness in care

If my loved one becomes terminally ill, will I have to move them somewhere else? Hopefully not, this is dependent…

No longer able to ‘private fund’?

If my loved one is a private funder and run out of money will I then have to move them…

Moving a loved one into care

Joining Ochre Care as a resident always starts with an enquiry. There are several ways you can get in touch…

Meeting your loved one’s needs

How do you ensure your service is meeting residents’ needs? We use a care planning system called Person Centred Software…